Cancellation and returns 

For frequently asked questions regarding cancellation and returns, please see below.

If I return my car, do I have to pay for it to be collected?

Yes. If you want to return your car within the 14 day test-drive period, you will need to pay a collection fee. Please contact us to discuss any costs.

How will I get a road tax refund when I return my car?

You can apply for a road tax refund through the DVLA. You need to tell the DVLA that you no longer own the vehicle. They will cancel your direct debit and you will receive a refund for any full months left on your tax. In most cases you will receive a refund by cheque within 6 weeks, sent to the name and address listed on the V5C log book.

If I return my car, will I get my part exchange car back?

As we don’t keep any part exchanged cars, we are unable to return your old car back to you. Instead, we will refund you the full invoiced amount agreed for the part exchange for your car.